Commerce

Confirm COD, recover carts, and update deliveries — by voice and WhatsApp.

COD confirmations, delivery updates, cart follow-ups.

The challenge

What slows teams down

COD cancellations, unanswered delivery calls, and abandoned carts drain margin. Support teams cannot personally dial every order at scale.

Workflows

How RabbitCalls helps E-commerce & D2C

COD confirmation calls

AI confirms address and intent before dispatch, then sends a WhatsApp summary.

Cart & order follow-ups

Outbound voice nudges warm leads; WhatsApp carries the offer link.

Delivery updates

Broadcast or one-to-one calls for delays, reschedules, and RTO prevention.

Outcomes

What good looks like

  • Fewer fake COD bookings
  • Faster recovery on abandoned carts
  • Clear delivery communication without extra agents
Languages

Speak the way your customers do

HindiHinglishTamilBengaliMarathiGujaratiKannadaTeluguPunjabiEnglish
Proven results at scale

See RabbitCalls for E-commerce & D2C

Open the app with your call volume and languages — we'll share a practical rollout plan.

Ready when you are

No hardware. No IT team. Live in minutes.

Cloud AI calling with WhatsApp follow-up — built for Indian languages and always-on lead handling.