Getting started

After onboarding (plan + number), finish knowledge, agent, and your first live call.

Module guide

Getting started

After onboarding (plan + number), finish knowledge, agent, and your first live call.

Open in app

Start with Onboarding first

New accounts should complete Onboarding before anything else: purchase a plan in Billing, then Request a Number or Connect Twilio.

Open Onboarding guide

What you need

A RabbitCalls account at app.rabbitcalls.com, an active plan/wallet, at least one phone number, and a clear idea of what the agent should answer (FAQs, booking, lead qualification).

Complete Onboarding (Billing → Phone numbers)
Open Knowledge base and add your FAQs or documents
Create an Agent and attach the knowledge base
Assign the Agent on Phone numbers → Configure
Place a test call, then go live

Recommended order

Onboarding (plan + number) → Knowledge base → Agents → assign number → test call. Audience and Campaigns come next for outbound. Keep the wallet topped up in Billing.

Tip: Use Dashboard after go-live to watch live calls, answer rate, and minutes used.

Where to get help

Use in-app WhatsApp or Call us shortcuts, or email support@rabbitcalls.com.